Return Policy



Effective Date: January 01, 2023


At One Scarlett Marketing, we strive to ensure our clients are completely satisfied with our services. However, we understand that there may be occasions where you need to return or cancel a service. Below is our return policy to help you understand the process and conditions for returns and cancellations.


1. Service Cancellation

Digital Marketing Services: Clients may cancel their digital marketing services within 7 days of the initial purchase for a full refund, provided that no work has commenced. If work has begun, a prorated refund will be issued based on the amount of work completed. If the project has been completed, no refund will be issued.

Monthly Subscribers: Monthly subscribers must provide 31 days notice of cancellation and must clear all related fees owed.


2. Refund Process

To request a refund, please contact our customer service team at only@onescarlett.com with your order details and reason for cancellation.

  • Refunds will be processed within 14 business days of receiving the cancellation request, if the request is deemed valid by One Scarlett Marketing.
  • Refunds will be issued to the original payment method used during the purchase.


3. Non-Refundable Services

Certain services are non-refundable once work has commenced, including but not limited to:

SEO services

Social media marketing campaigns

PPC advertising management

Content creation and copywriting services

All Google Business Profile/Google My Business Services


4. Dispute Resolution

If you are not satisfied with the resolution provided, you may escalate the issue to our management team by emailing stephen@u2dconflict.com. We are committed to resolving any disputes amicably and promptly.


5. Changes to This Policy

One Scarlett Marketing reserves the right to update or modify this return policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our return practices.


For any questions or concerns regarding our return policy, please contact us anytime.


This return policy ensures transparency and clarity for our clients, helping to build trust and confidence in our services.

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